Wipro - Chennai

Experience - 1 to 3

Key Skills - User Support, Customer Service, Incident Management, Ticket Logging, Service Desk Operations, SLA & TAT Management, Troubleshooting Skills, Email & Chat Support, Call Handling, Technical Support, Software & Hardware Basics, ITIL Knowledge, Problem Resolution, Escalation Management, Communication Skills, Client Application Familiarity, Process Documentation, MIS Reporting, Resolution Log Management, Feedback Handling, Process Improvement, Tracking Tools Usage, Multitasking Ability, Time Management,

GENPACT - Hyderabad

Experience - 0 to 5

Key Skills - customer service, customer support, query resolution, issue handling, email support, chat support, voice support, customer communication, customer centric approach, data collection, account recovery support, process knowledge, policy adherence, problem reproduction, bug escalation, critical thinking, analytical skills, online applications, internet usage, multitasking, collaboration, independent working, work ethic, flexible scheduling, weekend support, communication skills.,

Wipro - Hyderabad

Experience - 1 to 3

Key Skills - Technical Support, Troubleshooting, Customer Service, Communication Skills, Incident Management, Ticketing & Documentation, SLA Management, Problem-Solving, Analytical Skills, Product Knowledge, Continuous Learning, Team Collaboration, Compliance & Risk Management,

Wipro - Gurgaon

Experience - 3 to 5

Key Skills - Customer support, Technical troubleshooting, SLA adherence, Query resolution, Ticket management, Incident documentation, Problem diagnosis, Client communication, Email support, Call handling, Knowledge base usage, Product support, Product navigation assistance, Escalation management, Trend analysis, Customer service, Professional communication, Record keeping, Process compliance, Multi-tasking, Time management, Attention to detail, Learning agility, Product training participation, Self-learning, Client relationship management, Alternative solution offering, Follow-up coordination, Documentation skills.,

Wipro - Pune

Experience - 1 to 3

Key Skills - Technical Support, Troubleshooting, Customer Service, Communication Skills, Incident Management, Ticketing & Documentation, SLA Management, Problem-Solving, Analytical Skills, Product Knowledge, Continuous Learning, Team Collaboration, Compliance & Risk Management,

GENPACT - Hyderabad

Experience - 0 to 3

Key Skills - order to cash, otc, billing management, pricing, advertising billing, contract processing, rate management, ad tier management, customer master data, sop documentation, billing operations, revenue billing, ad order entry, rating, advertising research, customer query resolution, billing adjustments, rating error resolution, infor, adpoint, sla management, error free processing, customer service, sales support, subscriber support, decision making, analytical skills, ms excel, communication skills, multitasking.,

Wipro - Mumbai

Experience - 1 to 3

Key Skills - Technical Support, Troubleshooting, Customer Service, Communication Skills, Incident Management, Ticketing & Documentation, SLA Management, Problem-Solving, Analytical Skills, Product Knowledge, Continuous Learning, Team Collaboration, Compliance & Risk Management,

Wipro - Pune

Experience - 5 to 8

Key Skills - Team Performance Management, Process Monitoring, SLA Management, Technical Troubleshooting, Escalation Handling, Client Query Resolution, Performance Dashboard Review, Documentation & Reporting, Call Log Analysis, Compliance Monitoring, Product Knowledge Development, Customer Service, Problem Solving, Communication Skills, Training & Mentoring, Technical Capability Building, Process Guidance, Root Cause Analysis, Alternative Solutions Offering, Follow-up & Feedback Handling, Operational Excellence, Knowledge Base Creation, User Support, Professional Etiquette, Decision Making, Time Management, Stakeholder Coordination.,

Wipro - Chennai

Experience - 1 to 3

Key Skills - User Support, Customer Service, Incident Management, Ticket Logging, Service Desk Operations, SLA & TAT Management, Troubleshooting Skills, Email & Chat Support, Call Handling, Technical Support, Software & Hardware Basics, ITIL Knowledge, Problem Resolution, Escalation Management, Communication Skills, Client Application Familiarity, Process Documentation, MIS Reporting, Resolution Log Management, Feedback Handling, Process Improvement, Tracking Tools Usage, Multitasking Ability, Time Management,

Wipro - Bangalore

Experience - 5 to 8

Key Skills - Team Performance Management, Process Monitoring, SLA Management, Technical Troubleshooting, Escalation Handling, Client Query Resolution, Performance Dashboard Review, Documentation & Reporting, Call Log Analysis, Compliance Monitoring, Product Knowledge Development, Customer Service, Problem Solving, Communication Skills, Training & Mentoring, Technical Capability Building, Process Guidance, Root Cause Analysis, Alternative Solutions Offering, Follow-up & Feedback Handling, Operational Excellence, Knowledge Base Creation, User Support, Professional Etiquette, Decision Making, Time Management, Stakeholder Coordination.,

Wipro - Pune

Experience - 1 to 3

Key Skills - Technical Support, Troubleshooting, Customer Service, Communication Skills, Incident Management, Ticketing & Documentation, SLA Management, Problem-Solving, Analytical Skills, Product Knowledge, Continuous Learning, Team Collaboration, Compliance & Risk Management,

IBM - Bangalore

Experience - 3 to 5

Key Skills - Problem Solving, Procurement, Customer Service, Written Communication, Verbal Communication, Interpersonal Skills ,

Wipro - Pune

Experience - 3 to 5

Key Skills - Customer support, Technical troubleshooting, SLA adherence, Query resolution, Ticket management, Incident documentation, Problem diagnosis, Client communication, Email support, Call handling, Knowledge base usage, Product support, Product navigation assistance, Escalation management, Trend analysis, Customer service, Professional communication, Record keeping, Process compliance, Multi-tasking, Time management, Attention to detail, Learning agility, Product training participation, Self-learning, Client relationship management, Alternative solution offering, Follow-up coordination, Documentation skills.,

Wipro - Bangalore

Experience - 1 to 3

Key Skills - Technical Support, Troubleshooting, Customer Service, Communication Skills, Incident Management, Ticketing & Documentation, SLA Management, Problem-Solving, Analytical Skills, Product Knowledge, Continuous Learning, Team Collaboration, Compliance & Risk Management,

Wipro - Pune

Experience - 1 to 3

Key Skills - User Support, Customer Service, Incident Management, Ticket Logging, Service Desk Operations, SLA & TAT Management, Troubleshooting Skills, Email & Chat Support, Call Handling, Technical Support, Software & Hardware Basics, ITIL Knowledge, Problem Resolution, Escalation Management, Communication Skills, Client Application Familiarity, Process Documentation, MIS Reporting, Resolution Log Management, Feedback Handling, Process Improvement, Tracking Tools Usage, Multitasking Ability, Time Management,